Email types you can use to send automated emails
Email Sender: This would include all the email addresses you add and verify
here. You can only use domains that you have already authenticated.
How do I add more email senders?
Record owner: The emails would be sent from the email of whoever owns that particular record. It is recommended that all users have their emails verified so that this automation can work seamlessly for everyone.
Default: Emails would be sent from '[email protected]'
What is Domain Authentication?
Domain authentication is a security measure used to verify that an email being sent originates from the legitimate owner of the domain. It ensures that emails sent through the system are recognized as trustworthy by email service providers.
Why is it required?
Domain authentication is essential for ensuring the successful delivery of emails sent from the system. Since our CRM servers are used to send out emails, it is crucial that the domain associated with the sender's email is authenticated and verified. This ensures that the emails are recognized as legitimate by email service providers and prevents them from being marked as spam or rejected.
So whether you want to send emails from the email senders you have, or from the record owners, you will need to authenticate your domain.
The system sends emails on behalf of the record owner, so confirming their email authenticity is a key step in maintaining credibility with clients and ensuring smooth communication.
By setting up domain authentication and verifying the record owner's email address, you can guarantee that emails are reliably sent and received, enhancing communication with potential candidates and clients.
To complete your domain authentication you can follow the instructions on the website.
Note:
The other option you have is to stick to the default address. This means that emails will go from ‘[email protected].’
This has been done so that even businesses without a separate domain can work without issue. However, if you do have a domain, we strongly recommend you authenticate it so that you can send it from the senders you want to.