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How to Configure Auto Responses?
How to Configure Auto Responses?

Save time and improve your communication with our easy-to-follow guide on configuring auto responses.

Updated over a week ago

Auto responses streamline communication and enhance efficiency by automating replies to specific messages. This guide will walk you through the process of configuring auto-responses, allowing you to tailor and automate your communication effectively.

Before configuring auto-responses, ensure you have configured senders. If not, click here to learn How to Create a New Sender.

Steps to configure auto responses:

  1. Click on your user icon located at the top right corner of the screen and navigate to the "System Configuration" section or click below.

  2. Navigate to the "Auto Responses" section under the "System Settings" tab.

  3. In the Auto Responses section, you will find a list of responses available for customization. Select the specific response you wish to customize.

  4. Click on the name of the auto-response to edit the subject of the auto-response. Choose the sender you want to assign to this auto-response. Select merge tags, attach files, and adjust fonts and sizes as needed. Edit the content of the response to tailor it to your requirements and click on "Save" to save your changes.

  5. After customization, use the toggle button to turn the auto-response on or off based on your current needs.

Remember to regularly review and update your auto-responses to align with changing communication needs. If you have any questions or encounter difficulties during the configuration process, please don't hesitate to reach out to our support team for assistance.

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